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Frequently Asked Questions

What types of courses do you offer?

We offer a wide range of self-paced and instructor-led courses designed to help you upskill in various fields including Health & Safety, Business Skills, Personal Development, Hospitality & Leisure, Mental Health & Wellbeing and more.

What format are your courses, (PDF Static or Video Interactive)?

All our courses are video interactive online training and fun to learn with, given you greater retention and knowledge of your chosen course. We don’t supply the “Old school” pdf static flip book pages.

How do I access my course after purchase?

Once your payment is confirmed, you’ll receive an email with secure login details. You can access your course anytime through your account dashboard.

Do you offer “Bulk” discounts for businesses?

Yes, we do, we offer great cost-effective packages for businesses in all sectors.

What purchase options do you offer?

We offer 3 options, individual credit purchases, open license (access all our courses for a one-off fee) or a credit bulk purchase option. Please contact us for your bespoke pricing on large bulk orders.

How long do I have access to the course?

Most of our courses come with lifetime access unless otherwise stated. You can learn at your own pace, anytime, anywhere on any device.

What payment methods do you accept?

We accept all major credit/debit cards, Amazon Pay, and Klarna – so you can choose flexible payment options that work for you. Interest-free monthly payment options for large & bulk orders, please contact us for more information.

Can I pay via invoice or Card?

Yes! We offer invoice options, and you can now use Klarna (spread the cost) and Amazon Pay for all invoices and purchases along with the normal credit/debit cards.

How can I contact support?

You can reach us via email at support@mako.training or use the contact form on our website. We aim to respond within 24–48 hours.

Do I get a certificate after completing a course?

Yes! You’ll receive a personal accredited downloadable certificate of completion after successfully finishing your course.

MAKO Training offers interactive online training courses in Health & Safety, Management, Hospitality, and more.

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Get In Touch

Email: support@mako.training
Freephone: 0800 014 1369

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© 2026 MAKO Training is a trading name of Online Courses By MAKO Ltd. All Rights Reserved.

Save up to 40% when buying multiple courses

Mix & match, excludes premium courses

2-10 Courses - 10%

11-20 Courses - 15%

21-30 Courses - 20%

31-50 Courses - 25%

51-100 Courses - 35%

101+ Courses - 40%