When most people think of the word “intelligence”, they often imagine someone with academic achievements or qualifications, or someone who has the ability to quickly learn new skills, solve problems, or remember lots of intellectual information. Although this is one kind of intelligence, there’s another kind that’s just as important and often undervalued… Emotional Intelligence.

Emotional intelligence (also known as EI) is the ability to recognise, understand and appropriately respond to the emotions in ourselves and others. It sounds simple, but not everyone is gifted with strong emotional intelligence. Fortunately, just like general intelligence, it can be strengthened with consistent practice.

Advantages & Target Audience

This Emotional Intelligence training course, is suitable for all levels of employees, aims to help the user develop and demonstrate their emotional intelligence, which they can put to very good use each and every day.

This online Emotional Intelligence course is approved by leading industry bodies CPD.

Online training is flexible, efficient and cost-effective meaning the candidate can progress through the modules at their own pace and in their own time to fit the training in around their work and personal life.

Learning Outcomes

• Understand what is meant by emotional intelligence
• Understand why emotional intelligence is important
• Learn how to practice and improve your emotional intelligence