Voted UK's Best Interactive Online Training Courses Provider of the Year - 2023, 2024, 2025 & 2026
*This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions.
£25.00
+ VAT
(per learner)
Mix & match, excludes premium courses
This Age Verification training course gives staff the confidence and knowledge they need to check ID correctly, follow Challenge 25, refuse sales safely and handle difficult situations professionally. It supports your business in staying compliant with UK licensing laws while protecting young people, your employees and your reputation.
Selling age-restricted products comes with serious legal responsibilities. Whether your team works in retail, hospitality or delivery, getting age verification wrong can lead to fines, licence reviews, reputational damage and even criminal prosecution.
Age Verification training is designed for anyone working in licensed premises or selling age-restricted products, including alcohol, tobacco, vapes, knives and lottery tickets. It’s particularly suited to businesses in the retail and hospitality sectors, as well as organisations offering online and delivery sales.
The course explains the legal framework behind age verification, including the Licensing Act and the responsibilities of premises licence holders and designated premises supervisors. It walks learners through Challenge 25, acceptable forms of ID, spotting fake or borrowed identification, and managing refusals confidently and safely.
Importantly, it also covers conflict de-escalation and how to deal with aggressive customers, by making sure that your team knows how to prioritise their own safety while remaining professional and compliant.
We offer a wide range of self-paced and instructor-led courses designed to help you upskill in various fields including Health & Safety, Business Skills, Personal Development, Hospitality & Leisure, Mental Health & Wellbeing and more.
All our courses are video interactive online training and fun to learn with, given you greater retention and knowledge of your chosen course. We don’t supply the “Old school” pdf static flip book pages.
Once your payment is confirmed, you’ll receive an email with secure login details. You can access your course anytime through your account dashboard.
Yes, we do, we offer great cost-effective packages for businesses in all sectors.
We offer 3 options, individual credit purchases, open license (access all our courses for a one-off fee) or a credit bulk purchase option. Please contact us for your bespoke pricing.
Most of our courses come with lifetime access unless otherwise stated. You can learn at your own pace, anytime, anywhere on any device.
We accept all major credit/debit cards, Amazon Pay, and Klarna – so you can choose flexible payment options that work for you.
Yes! We offer invoice options, and you can now use Klarna (spread the cost) and Amazon Pay for all invoices and purchases along with the normal credit/debit cards.
You can reach us via email at info@onlinecoursesbymako.com or use the contact form on our website. We aim to respond within 24–48 hours.
Yes! You’ll receive a personal accredited downloadable certificate of completion after successfully finishing your course.
