Same company, new look!
(Mix & match, excludes premium courses)
*This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions.
Original price was: £32.00.£16.00Current price is: £16.00.
+ VAT
(per learner)
Mix & match, excludes premium courses
This course starts by explaining what constitutes conflict in the workplace before moving on to look at some of the most common causes and the effects this can have on the workforce.
It covers the stages and build up to a workplace conflict and contains several extensive modules that outline conflict resolution techniques that can be applied at any stage of this build up.
As well as the negative impacts of conflict the course also explores how effective management of conflict can result in positive outcomes in the workplace. These can be the development of shared ideas, the ability to reach compromises through increased trust and creating an environment where differences of opinion are celebrated and considered rather than shut down.
This course is aimed at supervisors and managers that want to develop effective conflict resolution methods. The course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to conflict management.
This course can be sold to individuals who are doing the training for themselves or it can be pitched to businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set.
Left unmanaged workplace conflict can be damaging to relationships, team morale and ultimately the company’s bottom line. Having a knowledge of effective conflict resolution techniques and strategies and taking a proactive approach to resolving issues will lead to a better work environment and more effective teams.
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
Online training is flexible, efficient and cost-effective, so candidates can progress through the modules at their own pace, in their own time, making it easy to fit the training around their work and personal life.
We offer a wide range of self-paced and instructor-led courses designed to help you upskill in various fields including Health & Safety, Business Skills, Personal Development, Hospitality & Leisure, Mental Health & Wellbeing and more.
All our courses are video interactive online training and fun to learn with, given you greater retention and knowledge of your chosen course. We don’t supply the “Old school” pdf static flip book pages.
Once your payment is confirmed, you’ll receive an email with secure login details. You can access your course anytime through your account dashboard.
Yes, we do, we offer great cost-effective packages for businesses in all sectors.
We offer 3 options, individual credit purchases, open license (access all our courses for a one-off fee) or a credit bulk purchase option. Please contact us for your bespoke pricing.
Most of our courses come with lifetime access unless otherwise stated. You can learn at your own pace, anytime, anywhere on any device.
We accept all major credit/debit cards, Amazon Pay, and Klarna – so you can choose flexible payment options that work for you.
Yes! We offer invoice options, and you can now use Klarna (spread the cost) and Amazon Pay for all invoices and purchases along with the normal credit/debit cards.
You can reach us via email at info@onlinecoursesbymako.com or use the contact form on our website. We aim to respond within 24–48 hours.
Yes! You’ll receive a personal accredited downloadable certificate of completion after successfully finishing your course.
Mix & match, excludes premium courses
