Handling Aggressive Behaviour

Health & Safety Courses

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Original price was: £32.00.Current price is: £16.00.

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Course Description

Whether you usually work alone, in a shared environment, in one location, or many, it’s important to acknowledge that aggression and violence can happen. Staff need to know how to handle aggressive behaviour and what procedures to follow to keep themselves safe.

This online training course covers employer’s legal responsibilities when it comes to protecting staff from aggressive behaviour and equips staff to calmly and confidently respond to aggression, should they ever come across it.

Advantages & Target Audience

This Online Handling Aggressive Behaviour course is aimed at everyone and it helps to provide step-by-step instruction of how to effectively handle aggressive behaviour both in and out of the workplace.

This Online Handling Aggressive Behaviour course is approved by leading industry bodies CPD. Online training is flexible, efficient and cost-effective meaning the candidate can progress through the modules at their own pace and in their own time to fit the training in around their work and personal life.

Learning Outcomes

Understand how to recognise and reduce the risks of aggressive and violent behaviour in personal and professional environments.
Understand your employer’s responsibilities regarding your safety at work.
Understand how to successfully defuse a potential violent situation.

Modules

1: Aggressive or Violent Behaviour

2: Workplace Aggression and the Law

3: Steps: Handling Aggressive Behaviour

Frequently Asked Questions

What types of courses do you offer?

We offer a wide range of self-paced and instructor-led courses designed to help you upskill in various fields including Health & Safety, Business Skills, Personal Development, Hospitality & Leisure, Mental Health & Wellbeing and more.

What format are your courses, (PDF Static or Video Interactive)?

All our courses are video interactive online training and fun to learn with, given you greater retention and knowledge of your chosen course. We don’t supply the “Old school” pdf static flip book pages.

How do I access my course after purchase?

Once your payment is confirmed, you’ll receive an email with secure login details. You can access your course anytime through your account dashboard.

Do you offer “Bulk” discounts for businesses?

Yes, we do, we offer great cost-effective packages for businesses in all sectors.

What purchase options do you offer?

We offer 3 options, individual credit purchases, open license (access all our courses for a one-off fee) or a credit bulk purchase option. Please contact us for your bespoke pricing.

How long do I have access to the course?

Most of our courses come with lifetime access unless otherwise stated. You can learn at your own pace, anytime, anywhere on any device.

What payment methods do you accept?

We accept all major credit/debit cards, Amazon Pay, and Klarna – so you can choose flexible payment options that work for you.

Can I pay via invoice or Card?

Yes! We offer invoice options, and you can now use Klarna (spread the cost) and Amazon Pay for all invoices and purchases along with the normal credit/debit cards.

How can I contact support?

You can reach us via email at info@onlinecoursesbymako.com or use the contact form on our website. We aim to respond within 24–48 hours.

Do I get a certificate after completing a course?

Yes! You’ll receive a personal accredited downloadable certificate of completion after successfully finishing your course.