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Front Line Manager Skills .

*This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions.

Original price was: £32.00.Current price is: £16.00.

+ VAT

(per learner)

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Course Description

This course is designed for employees who are developing into a management or supervisory position. It takes you through the various roles that a front-line manager is accountable for and you will explore how effective managers balance these responsibilities to create a productive work environment. The course goes in depth about the potential challenges that may arise when transitioning into a management position and you will learn the skills involved in good leadership. Finally, strategies for effective problem-solving and conflict resolution are explained.

Advantages & Target Audience

This course is designed for employees who are developing into a management or supervisory position.

This Front-Line Manager E-learning course starts by delving into the various roles that a front-line manager is accountable for. You will explore how effective managers balance these responsibilities to create a productive work environment.

Furthermore, this E-Learning course goes in depth about the potential challenges that may arise when transitioning into a management position. Providing insight into overcoming common obstacles and adapting to new responsibilities with confidence.

You will explore the importance of planning and organization in management and will cover techniques to effectively manage time and resources, ensuring that projects are completed efficiently and goals are met successfully.

Moreover, you will learn about the skills involved in questioning, listening, and leadership. These skills are crucial for effective communication and team management, allowing managers to lead their teams with clarity and empathy.

And finally, strategies for effective problem-solving and conflict resolution are explained. This E-Learning course will provide tools to address and resolve conflicts in a constructive way.

Learning Outcomes

  • Understand how the role of FLM fits into the workplace.
  • Know what to consider managing the transition from team member to team leader or manager.
  • Know the importance of leading, communicating with, and motivating your team.
  • Know the characteristics of a good manager and the key skills required.
  • Have considered your own ongoing support and development requirements to keep you on track

Modules

1: Manager Roles and Accountabilities

2: Managing and the Step up into management

3: Planning and Organisation

4: Questioning, Listening and Leadership

5: Problem Solving and Conflict Resolution

Frequently Asked Questions

We offer a wide range of self-paced and instructor-led courses designed to help you upskill in various fields including Health & Safety, Business Skills, Personal Development, Hospitality & Leisure, Mental Health & Wellbeing and more.

All our courses are video interactive online training and fun to learn with, given you greater retention and knowledge of your chosen course. We don’t supply the “Old school” pdf static flip book pages.

Once your payment is confirmed, you’ll receive an email with secure login details. You can access your course anytime through your account dashboard.

Yes, we do, we offer great cost-effective packages for businesses in all sectors.

We offer 3 options, individual credit purchases, open license (access all our courses for a one-off fee) or a credit bulk purchase option. Please contact us for your bespoke pricing.

Most of our courses come with lifetime access unless otherwise stated. You can learn at your own pace, anytime, anywhere on any device.

We accept all major credit/debit cards, Amazon Pay, and Klarna – so you can choose flexible payment options that work for you.

Yes! We offer invoice options, and you can now use Klarna (spread the cost) and Amazon Pay for all invoices and purchases along with the normal credit/debit cards.

You can reach us via email at info@onlinecoursesbymako.com or use the contact form on our website. We aim to respond within 24–48 hours.

Yes! You’ll receive a personal accredited downloadable certificate of completion after successfully finishing your course.

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